There are several solutions to this issue. Refer to the Clients missing from the Drawer list article for further troubleshooting instructions.

Digita FileCabinet is designed to use specific folders for documents printed from other Digita Professional Suite applications. Copying such documents to other folders creates a reference to the original location; therefore, you cannot delete the original without also deleting any copied references.

This behavior does not apply to documents that are scanned or embedded in Digita FileCabinet or that are printed to Digita FileCabinet using the Digita FileCabinet print driver. These documents can be copied, and then deleted from the original location.

Verify that you chose a valid data location in Digita FileCabinet. To do this, choose Setup > System Configuration and click the Data Locations tab.

Make sure that all Digita FileCabinet users have closed the application before changing the security settings. You may wish to wait until after normal business hours to change security settings.

You cannot undo a deletion in Digita FileCabinet, but you can restore client data from one of your backups of the application, or one that is retained by your IT Professional.

To help you stay organized in Digita FileCabinet, it is important to know about how to create a new folder and the different types of folders that are available. For more information about folders, see Setting up your folder structure, and the other related articles linked to from there.

Refer to the following articles for more information about printing to Digita FileCabinet from an non-CS Professional Suite application.

• For a locally installed version of Digita FileCabinet, see Troubleshooting printing to Digita FileCabinet from non-CS Professional Suite applications.
• For users working in a Virtual Office CS or Software as a Service (SaaS) environment, see Troubleshooting the Digita FileCabinet Virtual Office Print Driver.

Any scanner that is TWAIN compliant will work with Digita FileCabinet. See, Determining if a scanner is TWAIN-Compliant.

If your scanner supports duplex scanning, the duplex images will be imported into the Digita FileCabinet.

When the Digita FileCabinet printer driver is installed, it defaults to the first Local Printer Port (LPT) that is available.

However, since the driver does not actually print to a physical printer, any LPT or COM port can be selected.

Do not select File as the port, as this prevent the Digita FileCabinet printer driver from working.