Setting up multi-factor authentication for staff

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Thomson Reuters strongly recommends that you use multi-factor authentication to provide the highest level of security for your firm and client data. Multi-factor authentication requires a mobile device with the Thomson Reuters Authenticator app installed.

For an overview of multi-factor authentication, how it works, and how to implement it in your firm, see Multi-factor authentication overview.

Follow these steps to administer multi-factor authentication for your staff.

  1. In the Admin tab of the navigation pane, click the Settings link in the Utilities section.

    Note: If you don't see this link, you don't have access to this area.

  2. In the Multi-factor Authentication section, choose the desired setting (Required or Optional) for Staff.

    Required: When multi-factor authentication is required, all staff will be prompted to set up multi-factor authentication at their next login, after which they must use a mobile device capable of installing the Thomson Reuters Authenticator app to log in to NetStaff CS.

    Optional: When multi-factor authentication is optional, staff will not be prompted to set up multi-factor authentication, but they can opt in to using the Thomson Reuters Authenticator app to provide an additional layer of security for their logins to NetStaff CS, NetFirm CS, and Virtual Office CS or SaaS applications. To opt in, staff must follow the process outlined in Managing multi-factor authentication for your login.

Related topics

Setting up multi-factor authentication for clients

Managing multi-factor authentication for your login

Generating a numerical code for temporary login

CS Professional Suite application security overview

Multi-factor authentication overview

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