Digita Virtual Office administration frequently asked questions

General questions

My firm would like to have additional data folders on the Digita Virtual Office servers to accommodate our multiple office locations. Is this possible?

Can I give groups of staff members access to applications through Digita Virtual Office?

Yes. See Digita NetStaff groups for details.

ActiveSync (Android, BlackBerry, iOS, and Windows Mobile devices) questions

ActiveSync is available only for Digita NetStaff users.

Why can’t I enable ActiveSync for a Digita NetStaff user?

The Enable button for ActiveSync is available only after you enable Microsoft Exchange for the user and after a Thomson Reuters Digita Virtual Office administrator completes the necessary account setup, which takes 3 – 5 business days.

Which personal handheld devices can be synchronized with Digita Virtual Office Outlook using ActiveSync technology?

What Digita Virtual Office Outlook information can users access after they activate their Android, iPhone, or Windows Mobile devices?

How do I resend an ActiveSync activation email message?

Questions about working in the Digita Virtual Office environment

The following topics include the answers to many frequently asked questions about general issues, printing, and scanning that might help you to troubleshoot issues that your staff encounter.

Related topics

Digita Virtual Office administration

Digita NetFirm frequently asked questions

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