Getting help

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New (tax) year, new help!

Fixed Assets and UltraTax CS 2023 help is now on Help and Support. We're still moving articles, but you can find most content for the 2023 tax year there. Continue using the Help & How-To Center for tax years 2022 and older.

There are several ways to get help on using your CS Professional Suite applications.

The most comprehensive resource for information on using the application. Includes details on new features, procedures for various tasks, tips for increasing productivity and troubleshooting issues, alerts about timely issues, show-me videos, guides in Portable Document Format (PDF), and more. See Finding answers to your UltraTax CS questions.

Provides important information regarding the status of UltraTax CS and includes links to frequently used functions, user bulletins, and guides in Portable Document Format (PDF). See Using the UltraTax CS Home Page.

Answer frequently asked questions about UltraTax CS. For more information, see Accessing frequently asked questions (FAQs).

Provide important information about changes to the application or other timely issues. You can print the bulletins or view them online. For more information, see Viewing or printing user bulletins.

Shows where to enter specific tax data and can also link to form instructions on the web. For more information, see Determining where to enter data on input screens and forms.

This Help menu command only appears if the cursor is in the Asset Detail dialog. Choose Help > Asset Life to open a table that specifies asset lives for property subject to depreciation under the general depreciation system provided in section 168(a) of the Code or the alternative depreciation system provided in section 168(g). For more information, view the MACRS Asset Life table.

If you can't find the information you're looking for, you can contact our Support team for assistance.

We offer training courses and consulting services for UltraTax CS and other applications. For a complete list of training classes, visit the Training & Consulting page on our website.

Our website provides information about applications and access to additional resources that can help you make the most of your investment. These resources include:

  • The Tax & Accounting Community, an informal online forum where users of CS Professional Suite software can exchange ideas with other users from across the country.
  • Details on training classes and other services.
  • Blogs and articles on various topics of interest to professional accountants.
  • The My Account section, in which you can sign up for email subscriptions for relevant applications, track orders, and chat with a Customer Service representative on such questions as license renewals and bill payments.

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