Retrieving client export data from CBS

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Important reminder!

Licenses for Payroll CS, Trial Balance CS, and Write-Up CS (but not Engagement CS) permanently expired on March 1, 2017.

For details, see CSA license expiration 2017 – frequently asked questions.

Some processes documented in the Help & How-To Center are no longer applicable, due to the discontinuation of these CSA modules.

Before retrieving your CBS client's exported data, you should back up the client data.

Make sure the GL and payroll periods are set to the appropriate dates relative to the client data you are about to retrieve.

To retrieve data transmitted via email

  1. Have your client export their CBS client data and send you the export disk via email message with the Export Files attached in an EXPORTDATA file.
  2. Save this EXPORTDATA file to the path specified in the Retrieve field of the Setup > File Locations dialog in Accountant's Assistant. See Specifying file locations for Generate and Retrieve procedures in Accountant's Assistant.

    Notes:

    • If your client is using CBS version 2006.2.x or earlier, you will receive an email message with the export files attached in a ZIP file rather than an EXPORTDATA file. To save the ZIP file, follow the same instructions outlined in step 1 above.
    • If you need help saving the attached EXPORTDATA file, please refer to the help topics or other documentation for your email application. We cannot actively support those applications.
  3. In Accountant's Assistant, choose Tasks > Retrieve. Accountant's Assistant automatically retrieves your client's export file from the specified location. The application will display a message after the information has been successfully retrieved, and then you may begin processing the data in Accountant's Assistant prior to transferring it to CSA.

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To retrieve data transmitted on floppy disks

  1. Verify that the floppy disks your client provided are the correct format and size.
  2. Verify that the path specified in the Retrieve field of the Setup > File Locations dialog in Accountant's Assistant is set to the correct drive. See Specifying file locations for Generate and Retrieve procedures in Accountant's Assistant.
  3. In Accountant's Assistant, choose Tasks > Retrieve. Accountant's Assistant automatically retrieves your client's export file from the specified location. The application will display a message after the information has been successfully retrieved, and then you may begin processing the data in Accountant's Assistant prior to transferring it to CSA.

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Related topics

Exporting client data from CBS

Effect of client's export data on the accountant's files

Previewing or printing reports in Accountant's Assistant

Processing transactions retrieved from CBS

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