Signing in to Accounting CS

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Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

For desktop users

Starting with Accounting CS version 2016.4.0, you will be required to sign in to Accounting CS with your CS Web account or your NetStaff CS account (for firms that are licensed for NetFirm CS) before you log in to the application. The IRS has mandated that tax-related software providers add extra security measures to protect valuable client information. For detailed information about this added security, see CS Professional Suite application security overview.

Note: If you run Accounting CS locally but you have a NetFirm CS license for remote payroll purposes, you need to sign in to your NetStaff CS account and then complete the steps to reset your password.

You can make signing in easier by syncing your CS Web account or NetStaff CS account email address with the email address associated with your staff record in Accounting CS.

Signing in with your CS Web account or NetStaff CS account
  1. When you open Accounting CS version 2016.4.0 and higher, the CS Professional Suite login screen will open. Use your CS Web account email address and password or your NetStaff CS login credentials to log in. For more details, see Logging in to CS Professional Suite applications. Show me.

    cs-prof-suite-login

  2. After successfully logging in to the CS Professional Suite, the Accounting CS login screen opens. Enter your staff ID and password.
  3. If your firm administrator enabled the Remember login feature (in the Preferences tab of the Setup > Firm Information > Firm screen), you can mark the Remember login information checkbox to have the application remember your Accounting CS login information, and the next time you open the application, it will skip the Accounting CS login screen.

    Note: With the CS Professional Suite login requirement, if you mark the Remember login information checkbox in the Accounting CS login screen, the email address associated with your staff record in Accounting CS must match the email address used for your CS Web account or NetStaff CS account. If the email addresses do not match, you can still open the application, but the application will not save your login information.

For firms using Firm-Hosted Client Access

If your firm hosts Accounting CS Client Access on your own servers, and your clients access Accounting CS via their portals, they will need to log in to their NetClient CS accounts before logging in to the application. To inform your clients about these changes, we suggest you read the Communicating stronger portal security requirements to your customers topic.

For Virtual Office CS or Software as a Service (SaaS) users

If you run Accounting CS in the Virtual Office CS or SaaS environment, the added security measures have been integrated into your existing portal login page. You will not see the CS Professional Suite login screen when you open the application because you have already entered these credentials through the NetFirm CS, NetStaff CS, or NetClient CS login page. In this environment, if you mark the Remember login information checkbox in the Accounting CS login screen, the application will save your login information regardless of the email address associated with your staff record in Accounting CS.

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