Improving scan quality for Optical Character Recognition (OCR)

Alerts and notices

When you use source-document processing features, the OCR process can misread poor quality or otherwise defective scans, resulting in incorrect values within one or more source documents. This topic provides suggestions to help you eliminate variables in the scanning process that can lead to inaccurate data.

To achieve optimal image quality when using source-document processing features, follow these guidelines when setting up your scanner.

Note: If, during tax season, you receive a supported brokerage statement that hasn't had its data extracted, retransmit the document on the following Monday. FileCabinet CS implements OCR updates every weekend to correct recognition problems caused by format changes.

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