Expiring password management for your CS Professional application logins

Alerts and notices

As part of our enhanced security measures, access to CS Professional Suite applications require login credentials. Firm product licensing will determine which login credential type will be used. For details, see Logging in to CS Professional Suite applications. When defining a password, strength requirements must meet guidelines defined by the IRS and expires after no more than 90 days. 

Desktop only: CS Professional Suite applications

Desktop or network installations of CS Professional Suite applications that do not use NetFirm portals will utilize Thomson Reuters ID login credentials (tax.tr.com) to access CS Professional Suite applications. The password for this account will expire after 90 days, and must be reset. If unable to connect to the Internet when a password expires, you will be prompted to change it once you reconnect. 

When a password is within three days of expiration, CS Professional Suite applications will generate a notification alerting to the number of days left before the current password expires. You can choose to change it right away by clicking the Change My Password button or can update the Web account password on our website at your convenience. For assistance, see Resetting or updating the password associated with your Thomson Reuters ID account. Show me.

Desktop password expiration reminder

NetFirm CS, Virtual Office CS, or Software as a Service (SaaS)

NetFirm licensing requires use of a NetStaff CS account (netlinksolution.com) to access CS Professional Suite applications. Whether you do so via Virtual Office CS, Software as a Service or installation on a PC or network, the password for this account will expire after 90 days, and must be reset. If you are not connected to the Internet when your password expires, you will be prompted to change it once you reconnect. 

When your password is within three days of expiration a banner notification is displayed on the NetStaff CS home dashboard alerting you to the number of days left before the current password expires. You can elect to change it by clicking the update your password link in the alert message. Show me.

Netfirm password expiration reminder

We recommend resetting your password from your NetStaff CS home dashboard. For assistance, see Handling forgotten passwords for NetStaff CS.

Password strength and expirations requirements apply to your clients that utilize NetClient CS as well. To help communicate this to your clients, we have created a message template for you. For details, see NetClient CS: Communicating stronger portal security requirements to your customers.

Related topics

Creating and managing login information for the CS website

CS Professional Suite application security overview

Adding staff CS portals (NetStaff CS)

Modifying a user's login, password, name, or email address (NetStaff CS)