An important part of managing your programs is understanding how we bill for programs and services. For most services, you are required to have a method of payment on file for automatic payments for your programs and services.
Billing cycles
Each service that is automatically charged has a standard processing date. See the below chart for the standard billing dates for all services.
| Product or service | Monthly billing date | Time period covered | Additional information |
|---|---|---|---|
| PRP/Electronic filing | 2 and 17 | The previous month | Per-Return Pricing licenses and billing |
| Support contract | 2 | The current month | |
| Technical support | 4 | The previous month | Support billing guidelines |
| Web services | 12 | The previous month | Understanding Web Services billing recurring charges |
Manual processing fees
If we generate an invoice for one of your automatic charges and there isn’t a valid method of payment on file, we may add a manual processing fee to your invoice.
To avoid the fee, we recommend keeping your payment information up to date.
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