Workpapers CS Release User Bulletin v.2019.3.1 - September 27, 2019

ATTENTION: On September 26, 2019, firms using Virtual Office CS and Software as a Service received this update as v.2019.3.0. On September 27, 2019, we made the same update available for all other firms as v.2019.3.1. The bulletins for both of these updates are identical. We will officially release v. 2019.3.1 to firms using Virtual Office CS and Software as a Service in a release scheduled for September 30, 2019. 

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  • If you are looking for a specific update, but it doesn't appear in this bulletin, try checking the Workpapers CS  Alerts & notices article. 

As of July 9, 2019, Microsoft no longer supports SQL Server 2008 R2 or earlier. Therefore, as of the v.2019.2.0 Workpapers CS release, your firm must have SQL Server 2012 or higher installed on the servers that run Workpapers CS to retrieve this update and any application updates beyond the v.2019.2.0 release. For more information, see How to handle the end of SQL 2008 in Workpapers CS .


  • This change does not affect firms using Workpapers CS via Virtual Office CS or Software as a Service (SaaS).
  • There are a number of reminders and alerts within the application for firms who have not yet upgraded to SQL Server 2012 or higher. Details
    • An alert displays when Workpapers CS is opened.
    • An alert message displays in red, linked text in the bottom-right corner of the application.
    • Attempts to access CS Connect will prompt an alert to display.

In January 2020, Microsoft will end support for Windows 7. Because Thomson Reuters cannot support customers using our applications on unsupported operating systems, starting on January 14, 2020, Workpapers CS will no longer be supported on Windows 7. We strongly recommend that you upgrade your workstations to a supported operating system soon. For more information, see End of Support for Windows 7.


  • We have updated a large number of dialogs to open on the monitor from which they were accessed, rather than opening on the primary monitor by default.

Trial Balance

  • We have addressed an issue that caused UltraTax CS to display a “Cannot cast DBNull.Value to type 'System.Int32'” error message when certain client information was imported from Workpapers CS into UltraTax CS.

Related articles

Prior release user bulletins

Support Contact Information page on our website

Finding answers in the Help & How-To Center

Accounting CS Ideas Community

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