GoFileRoom Release User Bulletin, 23 March, 2020

Did you know?
  • If you are looking for a specific update, but it doesn't appear in this bulletin, try checking the GoFileRoom Alerts & notices article.
  • You can check the status of your online applications and services (including CS Connect and Virtual Office CS) via our Online Product Status Page.

On January 14, 2020  Microsoft ended support for Windows 7. Because Thomson Reuters cannot support customers using our applications on unsupported operating systems, GoFileRoom is no longer supported on Windows 7. We strongly recommend that you upgrade your workstations to a supported operating system. For more information, see End of support for Windows 7.


Client Add-in

  • We have updated the GoFileRoom Client Add-In to version 20.0.2. The latest version of the Client Add-In is required to support Multi-Factor Authentication for the GoFileRoom Control Panel, QuickLaunch, and Microsoft Office Add-Ins.

See the following articles for more information.

Installing the GoFileRoom Client Add-Ins

Multi-Factor Authentication

ScanFlow Add-In

  • We have updated the ScanFlow Add-In to version 20.0.1. The latest version of the ScanFlow Add-In is required to support the following changes.
    • The view page feature now enables users to view scanned files prior to upload.
    • Scan stations will no longer receive unexpected errors while scanning.

Note: With this release of the ScanFlow Add-In, all documents should be scanned at 300 DPI for optimal text and page recognition results.

See the following articles for more information.

ScanFlow Add-In overview and installation

Multi-Factor Authentication

Related articles

Prior release user bulletins

Maintenance schedule

Support Contact Information page on our website

Finding answers to your GoFileRoom questions

GoFileRoom Ideas Community

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