New (tax) year, new help!

Fixed Assets and UltraTax CS 2023 help is now on Help and Support. We're still moving articles, but you can find most content for the 2023 tax year there. Continue using the Help & How-To Center for tax years 2022 and older.

Per-Return Pricing (PRP) codes are part of the payment process for Per-Return Pricing. If you want to learn more about the licensing and billing for Per-Return Pricing, visit Per-Return Pricing licenses and billing.

Before you download PRP codes, you may need to:

• Download licenses (if you've recently updated them), or
• Activate Virtual Office CS or SaaS PRP licenses (if you're on Virtual Office CS or SaaS and need a PRP code for a state you've never prepared before).

Download a code

1. Open UltraTax CS.
2. If you haven't already, enter a TIN in the client. To do that, open the client and go to File > Client Properties.
3. Select Utilities, then CS Connect.
4. Switch the Per Return Pricing: ($) Acquire PRP authorizations option to Yes.
5. Select the PRP tab.
6. Select the client you need a PRP code for.
7. If there are clients selected on the right that you do not want to download PRP codes for, remove them.
8. Click Connect.

Re-downloading

You can re-download PRP codes for clients with no charge as long as the client TIN or return type has not changed. An example of a return type change is converting a 1065 to an 1120.

If you changed the TIN or return type and need to re-download a PRP code:

1. In the client, go to File > Client Properties.
2. Go to the Federal or state tab you downloaded a PRP code for. If there are multiple returns with PRP codes, go to each tab.
3. Delete the code from the PRP code field on each tab.
4. Download a new code.
5. Request a refund for the original code by submitting a refund request form.

Refunds

If you need a refund for a PRP, fill out the PRP refund request form.

Troubleshooting

If you run into any unexpected issues, these articles might help:

• TINs and PRP codes
• Error: Invalid PRP code
• CS Connect PRP tab
• Client missing from PRP tab

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