Phone Queues

Phone Queue Options for our Toll-Free Support Number:  800.968.0600

To quickly reach the person you need, use your touch-tone phone to enter the appropriate numbers, as listed in the phone queues document below.

To help you reach the appropriate Thomson Reuters professional, please contact:

  • Technical or Product Support in reference to complex software inquiries, including:
    • Program errors or warnings
    • Data entry and processing procedures
    • System configuration
    • Conversions
  • Customer Service for:
    • Software renewals
    • Billing statements
    • Support contracts
    • Product licensing
    • CBS orders
    • Product shipments
    • Your account on the website

NOTE: Queue numbers may be selected at any time during the call.

Phone Queue Options (PDF)

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