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GoFileRoom System Requirements

Specific requirements and recommendations

  Minimum Recommended
Processor Intel or AMD 2 Ghz 64-bit processor Intel or AMD 64-bit multi-core processor
RAM 2 GB 4 GB or more
Monitor 15” monitor with a resolution of 1024x768 Multiple monitors with a minimum resolution of 1024x768
Operating System The 32- or 64-bit version of Windows 11, Windows 10, Windows 8.1, Server 2019, Server 2016, or Server 2012 R2*.
Internet Connection A broadband or persistent, high-speed internet connection is required. We recommend a dedicated, high-speed business class connection.
Browser Any of the following browsers:
  • Google Chrome (Recomended)
  • Note: Thomson Reuters has discontinued Internet Explorer as a supported browser for all CS Suite products due to Microsoft's scheduled end of support on June 15, 2022.
Microsoft Office The 32- or 64-bit version of Microsoft Office 2019, 2016, or 2013 is required to take advantage of integration with Office applications and other features.

Note for Office 365® users: Our applications integrate with Office 365 when the Office desktop applications are fully installed on the local computer.
Adobe® Acrobat® GoFileRoom requires Adobe Acrobat 2020 (Standard or Professional editions) to take advantage of integration with PDF files.

Notes:
  • If you have both Adobe Acrobat and Adobe Reader installed, you need to set Acrobat as the default program for viewing PDF files.
  • The 32-bit version of Adobe Acrobat is required to take advantage of integration and other features within GoFileRoom. 64-bit versions are currently not supported.
  • Thomson Reuters has discontinued Adobe Acrobat 2017 Classic and Acrobat Reader 2017 Classic as a supported integration for GoFileRoom due to Adobe’s scheduled end of support on June 6, 2022.
Printer A Windows-supported printer capable of data compression and a minimum 2 MB of memory is required; we recommend 16 MB of memory.
Scanner A TWAIN or WIA compliant scanner is required.