CS Professional Suite

Support

Virtual Office CS or Saas (Software as a Service) System Requirements

Specific requirements and recommendations

  Minimum Recommended
Processor or Device Intel or AMD 2 Ghz 64-bit processor, iOS device, or Android device* Intel or AMD 64-bit multi-core processor, iOS device, or Android device*
RAM 4 GB 8 GB or more
Monitor 15” monitor with a resolution of 1024x768 Multiple monitors with a minimum resolution of 1024x768
  Citrix environments hold a Monitor Resolution Limit, please search ‘Monitor Resolution’ in our Help & How-To Center for more information
Operating System The 32- or 64-bit version of Windows 11, Windows 10, Server 2022, Server 2019, Server 2016, or Server 2012 R2.

Disk Space 100 MB to download and install Citrix Receiver and the Virtual Office CS FileCabinet CS print driver on a device that runs a supported Windows operating system.
Internet Connection A broadband or persistent high-speed, wired internet connection is required. We recommend a dedicated high-speed business class connection. To run applications through Virtual Office CS or SaaS, we require a minimum bandwidth of 32 Kbps per user, and we recommend 64 Kbps per user.
Browser Latest version of any of the following browsers:
  • Microsoft Edge
  • Mozilla Firefox
  • Google Chrome
Printer A Windows-supported printer capable of data compression and a minimum 2 MB of memory is required; we recommend 16 MB of memory.
For the extensive printing requirements of tax software, we recommend high-speed laser printers. We also recommend that you enable the duplex printing option for your printer, if available.
Scanner A TWAIN or WIA compliant scanner is required.

*We support the Virtual Office CS FileCabinet CS print driver and all scanning features only on devices that run supported Windows operating systems.

You must install Citrix on any computer on which you will run applications in the Virtual Office CS or SaaS environment. To learn more about Citrix, see Citrix Client Overview for Virtual Office CS and SaaS.